EQUALITY INSIGHTS
Weekly 5 Things editions plus essays and GUIDANCE on inclusive communication
The Cost of Staying in Your Lane at Work—And Why It’s Time to Speak Up
Staying in your lane may feel safe—but it’s costing more than you think.
5 Things / Unlearning
When I was a little kid, my dad wouldn’t let me have a lemonade stand because he thought neighbors would think we needed money. I was raised to be independent, not ask for help, and not talk about personal problems. Can you relate?
When a Client Misgenders Your Colleague: What to Do in the Moment
Misgendering moments are tricky. Here’s how to respond with confidence, compassion, and professional poise.
How to Navigate a Client’s Biased Comment Without Losing the Relationship
Use the ARC Method® to address biased client comments while preserving trust and business credibility.
5 Things / Crickets
As a very slow (business-wise) Pride month approaches, despair and tears arrived on Tuesday. I even teared up a little in front of a client. It was a moment in which my authenticity risked being embarrassing, but ended up being connective. Have you ever had that experience?