ARC builds trust—but humility keeps it real. Here's why it matters in every client conversation.

It’s a long weekend in the U.S., and I don’t have a show on Monday. In the spirit of reflection, I decided to feed ChatGPT my 5 Things content over the past 5 years and tell me the top themes.

Turn an inappropriate joke into a leadership opportunity—with grace, professionalism, and the ARC Method®.

Interrupting isn’t just rude—it erodes trust. Here’s how to speak up for your colleague, professionally.

This week, I facilitated a “Rock Paper Scissors” (RPS) tournament. It’s a high-energy, super fun, large group activity, where, at the end, two people are competing in RPS while the group loudly cheers them on. The whole thing takes just a few minutes, but the energy it creates is electric.