Bernadette Smith 4/9/25 Bernadette Smith 4/9/25

How to Prep Your Team for Inclusive Client Presentations

Help your team show up with credibility and care during client meetings—without fear or missteps.

Bernadette Smith 3/28/25 Bernadette Smith 3/28/25

5 Things / Visibility

I’ve been thinking about something Jenny Chen said on this week’s 5 Things in 15 Minutes show. She said we need more than allies; we need warriors. “Warriors who lead with love, kindness, respect and compassion, who challenge systems, who believe we can evolve and be better for those around us.”

Bernadette Smith 3/27/25 Bernadette Smith 3/27/25

Tone Check: Why “How You Say It” Builds or Breaks Trust Across Cultures

You meant well. But your tone said something else. Let’s talk about how trust really gets built.

Bernadette Smith 3/21/25 Bernadette Smith 3/21/25

5 Things / Experimentation

I just finished my second standup comedy class for women, and our graduation show is tonight. I’ve been pushing myself to test my material at random open mics. Most of the audience are other comics, half-listening and definitely judging. It’s awkward. It’s humbling. And it’s also really fun.

Bernadette Smith 3/20/25 Bernadette Smith 3/20/25

When a Client Shares Something Deeply Personal—How to Respond with Respect and Care

A client opens up. What you say next determines whether trust grows—or fades.