Level 2A: LGBTQ+ Inclusive Manager Certificate

Overview

Inclusive leadership requires more than good intentions — it takes practice, language, and courage.
The LGBTQ+ Inclusive Manager Certificate gives leaders the confidence to create psychological safety, navigate sensitive topics, and model allyship every day.

Building on Level 1: LGBTQ+ Inclusion Awareness, this advanced certificate helps managers turn awareness into action. Through relatable video scenarios and practical frameworks, you’ll learn how to lead with empathy while setting clear expectations for respectful behavior across your team.

You’ll Learn How To

• Support LGBTQ+ employees with confidence and empathy when they share personal identities or experiences

• Recognize and address bias, misgendering, or exclusion when it appears in meetings or team communication

• Use inclusive language and pronouns naturally in everyday leadership interactions

• Create a psychologically safe environment where all employees can speak up and belong

• Navigate sensitive conversations about gender identity, transition, or partner benefits respectfully

• Respond appropriately if a team member or client challenges inclusion efforts

• Model visible allyship so your team sees inclusion as a leadership standard, not a personal preference

Learner Feedback

“Just wanted to let you know that I REALLY not only enjoyed this course, but the way it was presented. Learned a ton of information. And I really liked the underlying tone – just be yourself, ask questions if you don’t know, and genuinely care about your people – gay, straight or whatever. Very well done! And very well received.”

Additional details:

• 45-minute self-paced eLearning, divided into short video lessons

• Interactive knowledge checks and reflections

• Closed captions in English and Spanish

• Compatible with screen readers and keyboard navigation

• Hosted on Equality Institute’s LMS or available as SCORM/xAPI for client LMS integration

• Accessible anytime on desktop or mobile devices

Certificate Details

• Designed for managers, supervisors, and HR leaders

• Includes seven foundational LGBTQ+ Inclusion Awareness modules (Level 1 certificate)

• Includes two advanced manager modules: When an Employee Comes Out as Transgender and When an Employee Comes Out as Non-Binary. Learn how to respond when someone comes out, transitions, or shares personal information. Build trust through curiosity, empathy, and confidentiality.

• Earn a digital Certificate of Completion after achieving a 70 % score on quizzes

• Certification valid for one year; renewal available via a 15-minute refresher micro-course