Bernadette Smith 7/21/25 Bernadette Smith 7/21/25

How to Respect a Client’s View—Without Selling Out Your Own

You can honor a client’s perspective without losing your voice. ARC shows you how.

Bernadette Smith 7/18/25 Bernadette Smith 7/18/25

5 Things / Survey Says

On 5 Things in 15 Minutes on Monday, I’ll be joined by Veronica Smith (no relation!), who will share some of the results of the Washington State LGBTQ+ survey. Veronica was one of the leads on the project, which was the first of its kind in the country.

Bernadette Smith 7/16/25 Bernadette Smith 7/16/25

What to Do When a Client Gets Quiet: Cultural Nuance or Discomfort?

When silence shows up in client conversations, ARC helps you listen for what it really means.

Bernadette Smith 7/14/25 Bernadette Smith 7/14/25

Building Trust When You Don’t Share the Same Identity or Background

You don’t need shared identity to build trust. ARC helps you connect across real and perceived differences.

Bernadette Smith 7/11/25 Bernadette Smith 7/11/25

5 Things / Simplicity

In a year where finding good vibes is harder than ever, I had an embarrassment of riches this week! So many stories to choose from. I’ll save some for next week, but I’m feeling optimistic.