Turn an inappropriate joke into a leadership opportunity—with grace, professionalism, and the ARC Method®.

Interrupting isn’t just rude—it erodes trust. Here’s how to speak up for your colleague, professionally.

This week, I facilitated a “Rock Paper Scissors” (RPS) tournament. It’s a high-energy, super fun, large group activity, where, at the end, two people are competing in RPS while the group loudly cheers them on. The whole thing takes just a few minutes, but the energy it creates is electric.

Don’t panic when a client asks about DEI. Here's how to respond with confidence and credibility.

When you say the wrong thing to a client, ARC helps you repair the relationship without shame.