Bernadette Smith Bernadette Smith

5 Things / Karen

My son Patrick and I were waiting at a fast food restaurant, that, on this occasion, was not very fast. We were on the way to an appointment and I was growing impatient. Patrick, 13, turned to me and said, “Mom, don’t go all Karen on them.”

We’re setting an example, whether we like it or not.

My son Patrick and I were waiting at a fast food restaurant, that, on this occasion, was not very fast. We were on the way to an appointment and I was growing impatient. Patrick, 13, turned to me and said, “Mom, don’t go all Karen on them.”

Ouch. It’s true that he’s a sassy teenager. But let me tell you that the LAST thing I want to do is go all Karen on anybody – or even be perceived by my son as someone who could! He checked me, though, and that was the gift.

The gift of mindfulness, awareness of my privilege, and the reminder that he’s watching…after all, I’m still setting an example. And so are you, in every single relationship you have.

This Week’s Good Vibes:

  1. SFMOMA’s New Exhibit Celebrates Inclusion

  2. Frontier Co-Op’s Values-Driven Approach

  3. Kaylynne Truong Becomes the First Vietnamese Athlete in the WNBA

    • While Caitlin Clark was getting all the hype, Kaylynne Truong made history as the first Vietnamese athlete to play in the WNBA, drafted by the Washington Mystics. She was the 21st overall pick in the second round and is ready to break down the model minority myth and show that Asian-Americans can excel in professional sports. With just 1.4% of WNBA players being Asian, her presence as a possible model for young Asian athletes is vital.

  4. Sesame Place Is More Inclusive of Neurodivergence

  5. Apple Products Grow More Accessible

Call to Action:

Global Accessibility Awareness Day (GAAD) was last week. Get your organization a free accessibility assessment by our friends at Ablr, who train visually impaired folks to perform accessibility audits (among other amazing things).

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Bernadette Smith Bernadette Smith

5 Things / Getting It Right

I’m part of a Facebook group where there was a hot debate this week after a particular speaker was announced for an upcoming event. With fears of cancel culture, cries for freedom of speech, and heartfelt descriptions of personal trauma, I was reminded of just how polarized we are. And how it sure is easy to hide behind a Facebook post.

I’m part of a Facebook group where there was a hot debate this week after a particular speaker was announced for an upcoming event. With fears of cancel culture, cries for freedom of speech, and heartfelt descriptions of personal trauma, I was reminded of just how polarized we are. And how it sure is easy to hide behind a Facebook post.

But I was impressed by how the host organization responded. They said, in part: “[we‘re] grateful for this conversation. With more diverse perspectives in these conversations, we can listen, learn, and respond accordingly. Our program planning, marketing, and communication will be better because of this.”

We’re all going to make mistakes because the work to advance diversity, equity, and inclusion is complex and messy, with a lot of competing priorities and feelings. No one is going to get it right the first time, and that’s OK. And that’s business, and that’s life. What matters is what happens next – and it goes both ways. Will you check out? Stall out? Or will you commit to listening, learning, and responding accordingly? To keep showing up and making it a bit better next time. I’ll be here cheering you on.

Here are the good vibes I found this week:

10 Years of Box Office Results Prove Movies With Authentic Representation Perform Better

A new study by UCLA found a correlation between authentic representation of diversity in film with higher box office returns and better reviews. It makes sense that films that showcase diversity authentically would naturally draw a larger audience, but this study, which looked at 1,000 films over the past 10 years, provides conclusive evidence. This matters because it provides data that can be used to expand access to underrepresented folks to the film industry, greenlight certain films, and overall better represent diversity.

Inside San Francisco’s $1 Million Bet on Female Construction Workers

The construction industry is only 10% women, but a new program led by the San Francisco Giants is changing that. The team put $1 million to launch a program that provides women training in the building trades (while receiving a stipend and access to sponsored childcare). The inaugural program had 16 graduates, many of whom are from historically marginalized groups, and all of whom are now employed in the trades. It’s a great story with ideas that can be adapted beyond this industry. This matters because it shows how barriers to accessing great talent can be systematically removed.

Allyson Felix and Her Saysh Brand Introduce an ‘Intentionally Sexist Returns Policy’ Only for Women

Allyson Felix, the most decorated U.S. woman in U.S. track and field history, is showing (yet again) how to be a leader and use her power to create greater equity. After she started her own sneaker company Saysh, she instituted a new policy that allows pregnant wearers of these sneakers to return them for a new pair if their foot size changes during pregnancy. I didn’t know this was a thing but it matters to people for whom the cost of an extra pair of sneakers is prohibitive. It’s amazing how many ways there are to be inclusive.

Mastercard to Tie All Employee Bonuses to Meeting ESG Goals

Mastercard is one of my favorite brands to follow, and their newest announcement is a great one. All employee bonuses will now be tied to the company’s progress on environmental, social, and governance (ESG) goals (which includes DEI). This goes beyond the initial commitment that executive bonuses be tied to ESG. This matters because it gives employees some incentive to hopefully bring more individual commitment to and engagement with DEI initiatives. No progress is made without accountability.

Mother’s Day Declared a Corporate Holiday by Kendra Scott—but Is It Just ‘a Great Marketing Ploy’?

The jewelry brand, Kendra Scott, is making Mother’s Day a corporate holiday. The brand’s staff are almost exclusively women. Retail employees who work that day will receive time and a half, and the Monday after will be observed as a paid corporate holiday. This matters because it shows appreciation for the company’s employees especially given the extra caregiving burdens placed on mothers, in particular, during the pandemic.

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Bernadette Smith Bernadette Smith

5 Things / the “full self” fallacy

Inclusion at its core, is about creating spaces where everyone feels safe to be authentically themselves, to "bring their full selves to work." And we're told (and frankly, I tell others) that the true rewards of DEI (creativity, innovation, profit, etc) come when employees bring their full selves.

Inclusion at its core, is about creating spaces where everyone feels safe to be authentically themselves, to "bring their full selves to work." And we're told (and frankly, I tell others) that the true rewards of DEI (creativity, innovation, profit, etc) come when employees bring their full selves.

This week I've had some impactful conversations about what that means in reality. The fear of looking weak is real, yet the chorus to "bring your full self" gets louder by the day. Even on teams with inclusive leaders, is that a realistic ask? Where's the line?

For many people, for many different reasons, there are a lot of boundaries around "full self." Strained friend / family / relationship dynamics? Generational trauma? Perhaps not. What about chronic health conditions? Plenty of people take those off the table, too. 

Finding the right balance of what "full self" means can be difficult, which is one reason I've long admired Tyson Food's Chaplain program that provides non-denominational chaplains to support employees through a variety of life challenges. Such programs can create spaces for employees to confidentially process their "stuff" without having to risk vulnerability around their manager and team. 

Here are some of the other good vibes I learned this week:

Image by Nino Yang

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