cringe doesn’t close deals.
No more walking on eggshells, just confident conversations and real relationships across differences.
Trusted By…
How We Partner
At Equality Institute, we help client-facing professionals build trust across differences without the fear of saying the wrong thing.
Using our signature ARC Method® and customized learning experiences, we deliver practical, confidence-boosting strategies through keynotes, workshops, and eLearning. Whether your team is in sales, client success, or account management, we equip them to turn every interaction into an opportunity for connection and loyalty.
Your clients are more diverse than ever—and the ability to connect across difference isn’t a soft skill anymore. It’s a competitive edge. Our work is rooted in inclusion, but our goal is bigger: transforming awkward moments into authentic relationships, without shame, fluff, or overwhelm. We bring clarity, strategy, and good vibes every step of the way.
Consulting
Our Inclusive 360™ framework helps you quickly identify where your organization shines and where inclusion gaps may be undermining trust and connection. We deliver strategic, actionable insights that align with your business goals.
Workshops & Keynote
Our high-energy sessions are anything but typical. Using the ARC Method®, we give client-facing teams the skills to navigate differences with confidence and authenticity, whether they’re building rapport with colleagues or closing deals with clients.
eLearning & Courses
Forget the checkbox trainings. We create custom on-demand learning that is engaging, relatable, and built to impact client-facing employees while they’re on the go.
Inclusive 360: Proven Solutions for an Equitable Organization
Our CEO, Bernadette Smith, wrote Inclusive 360 to help organizations move from performative gestures to real, actionable inclusion without the overwhelm.
Whether you're in HR, marketing, sales, or service, this bestselling roadmap offers practical ways to embed equity into everyday operations. It’s packed with solutions for every department and designed to help you create a culture where both employees and clients feel valued.
Because when inclusion is baked into how you do business, everyone wins.
What They Say…
