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Meet Equality Institute
About
About
The Team
The ARC Method®
Meet Bernadette
Services
Workshops
Consulting
eLearning
LGBTQ+ Certificate Courses
Good Vibes in DEI
Blog
CONTACT US
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About
The Team
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When Humor Doesn’t Translate: What to Do When Your Icebreaker Flops
Bernadette Smith 7/9/25 Bernadette Smith 7/9/25

When Humor Doesn’t Translate: What to Do When Your Icebreaker Flops

Your joke fell flat. Now what? Here’s how to recover and reconnect using the ARC Method®.

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Avoiding Cultural Assumptions Without Tiptoeing
Bernadette Smith 7/8/25 Bernadette Smith 7/8/25

Avoiding Cultural Assumptions Without Tiptoeing

Avoiding assumptions matters—but silence can hurt trust too. ARC helps you engage across cultures with confidence.

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How to Balance Authenticity with Cultural Awareness in Client Relationships
Bernadette Smith 7/3/25 Bernadette Smith 7/3/25

How to Balance Authenticity with Cultural Awareness in Client Relationships

Being authentic matters—but so does cultural awareness. Here’s how to show up with both using ARC.

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Why Translating Isn’t Enough: Navigating Language, Accent, and Meaning
Bernadette Smith 7/1/25 Bernadette Smith 7/1/25

Why Translating Isn’t Enough: Navigating Language, Accent, and Meaning

Translation helps, but clarity takes more. ARC teaches you to listen, simplify, and connect across languages.

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The Silent Signals You’re Sending—and What They Mean Across Cultures
Bernadette Smith 6/28/25 Bernadette Smith 6/28/25

The Silent Signals You’re Sending—and What They Mean Across Cultures

Your body language might be saying more than you think—especially in cross-cultural client relationships.

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Equality Institute® is based in Chicago, on the homelands of the Kickapoo, Peoria, Kaskaskia, Potawatomi, Myaamia, and Ochethi Sakowin nations. We honor their painful history and commit to amplifying the voices, history, and contributions of Native peoples, past and present..
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