EQUALITY INSIGHTS
Weekly 5 Things editions plus essays and GUIDANCE on inclusive communication
5 Things / Ouch Moments
This week I was on a sales call with an organization looking to train its account managers. The company provides a premium, high-touch 1:1 service, and its account managers were increasingly finding themselves having "ouch" moments.
5 Things / Connection Matters
I think it bears repeating to remember to create intentional space for connection before content.
5 Things / Sponsors
They shared that, after four years in leadership, they were feeling a bit burnt out, and the distributed ERG members were becoming increasingly disengaged.
5 Things / Building Trust
This week, I'd like to extend my heartfelt support to those who are enduring the pain of war and violence, whether personally or through their loved ones. Wishing you hope amidst the darkness.
5 Things / Authenticity
Some of you may know that years ago, I used to be a wedding planner specializing in LGBTQ weddings. It was my first business. I had a love-hate relationship with the work.