The Power of an Inclusive Greeting: Setting the Right Tone in Every Conversation

How do you greet someone at work? A simple greeting can set the tone for an entire conversation. If we want our workplace to feel welcoming and inclusive, we need to be mindful of how we greet people—especially in a world where gender is not always as clear-cut as it once seemed.

So let’s talk about why inclusive greetings matter and how to make them part of your daily interactions.

Why Inclusive Greetings Matter:

Greet people in a way that acknowledges everyone’s identity. It’s more than just being polite…it’s about creating a space where everyone feels seen and respected from the very first word. That’s how trust and rapport are built.

Avoiding Gender Assumptions:

Instead of saying, “Hi, Ladies and Gentlemen,” or “Hey, guys,” try using more inclusive language. A simple “Hello everyone” or “Hi, team” works wonders and avoids unnecessary gender assumptions. It’s a small change that makes a big difference. Also avoid “sir” and “ma’am” — not only are those greetings gendered, but they’re also dated. You can simply say “Good afternoon! How can I help you?” — without the “sir” or “ma’am.”

Modeling Pronouns:

When introducing yourself, make it a habit to share your pronouns: “Hi, I’m Bernadette, my pronouns are she/her.” It encourages others to share their pronouns too. By leading with your pronouns, you create a safe space for people to do the same without feeling awkward.

Inclusive Greetings for Meetings and Emails:

In meetings, start by introducing yourself with your pronouns, and invite everyone else to do the same. For emails, consider adding your pronouns to your signature, so it’s clear from the start how you prefer to be addressed.

Simple Steps to Be More Inclusive:

  • Use neutral terms like “team” or “everyone.”

  • Share your pronouns first.

  • Avoid terms like “ladies and gentlemen” or “guys” that assume gender.

Want to see how inclusive your organization really is?

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