LGBTQ+ Inclusive Business Development Certificate Course

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LGBTQ+ Inclusive Business Development Certificate Course


31% of centennials and 20% of millennials are identifying as LGBTQ+ (Kantar/Hornet). 10 states now offer third gender options on state IDs. Airlines now let passengers set their gender as "unspecified." What does this mean for your workplace? 

A lot.

Discover the tools and know-how to confidently sell, market to and serve this emerging market, and learn how to avoid misgendering or displaying unconscious bias towards your LGBTQ guests. This inspirational, yet practical, course addresses best practices to understand and interact with the LGBTQ+ community, empower diverse team members, and create a profitable culture of inclusion. 

Topics covered:

  • an explanation of L, G, B, T, Q and beyond

  • the spectrum of gender and sexuality

  • laws and policies affecting the community

  • allyship / conversation starters for this diverse community

  • best practices in LGBTQ inclusive marketing

Take it from one of our graduates, Greg from the Hotel Monaco:

“Just wanted to let you know that I REALLY not only enjoyed this course, but the way it was presented.  Learned a ton of information.  And I really liked the underlying tone – just be yourself, ask questions if you don’t know, and genuinely care about your people – gay, straight or whatever. Very well done!  And very well received.”

Bulk pricing available. Available on our LMS or yours.

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What's in it for me?

*Equality Institute (EI) certificate badge you can proudly display on your website

*certificate of completion by email

Dates and Times

Register anytime and take the course at your pace. This course is particularly valuable for those who can't take the course live.

Do I have to do homework?

No, this course is self-contained and does not have any homework, though you will see greater benefits if you actually follow the suggestions the course provides!

Is there a test?

Yes, there is a 10 question course completion quiz that you are expected to complete with at least a 70% score.

How long is the course?

The course takes about 45 minutes in total.

Can I rewatch the sessions?

Yes, you can go back through the program as many times as you need to before you complete the program.

How much does it cost?

The cost is $249. The payment is non-refundable but is transferable if you cannot attend but want to send someone else instead.

Is graduation guaranteed?

No, but if you watch the videos and pass the quiz with at least a 70%, then there's no reason you shouldn't successfully complete the program.

Can my entire staff participate?

Absolutely, but we require each individual to register and participate separately. The certificate is per individual, not per company. This is to avoid a situation where an employee moves onto another company but the original company maintains the certificate, even though no other staff have been trained.

Can you provide the course to my entire staff and provide a company-wide certificate?

Yes, of course! Please email info {at} theequalityinstitute {dot} com to discuss.